Are you looking for the best online incorporation service, but you’re not sure which one is the right choice for you? Northwest Registered Agent and Corpnet are both services that can conveniently form an LLC or corporation on your behalf.
In this comparison, we’ll walk through the five main factors you need to consider when choosing between these services. Which one is the better overall option?
Comparison Based on the Five Key Points
In our review of each online incorporation service, we performed a “stress test” on each based on five key factors:
- Compared pricing and features to determine the overall value of each service.
- Researched their track record based on how many businesses they’ve formed.
- Assessed the quality of customer service based on customer reviews, as well as our own personal experience.
- Walked through the ordering process to determine each service’s ease of use.
- Reviewed the turnaround times for LLC and corporation formations.
Overall Pricing and Value
Northwest: In comparing many of the best incorporation services available, Northwest ended up topping our list as one of the elite options. At $49, they’re dead even with Incfile as the most affordable service that provides a full year of registered agent service. Once the first year is up, the registered agent service will renew at $125 per year.
Corpnet: Their Basic package costs $108, and provides a decent value if you don’t need registered agent service or many bells and whistles. While the Basic package only includes a 60-day trial of registered agent service, their $228 Deluxe and $278 Complete packages each include a full year.
Winner = Northwest
Northwest’s entry-level formation package is less than half as expensive as Corpnet’s, and Northwest includes a full year of registered agent service, whereas Corpnet only includes a 60-day trial. This category is a big win for Northwest.
Company Track Record & Experience
Northwest: Northwest was founded in 1998 and has helped form around two million businesses. They share on their site that they are currently working with over 200 new LLCs and corporations each day. While there aren’t too many reviews online for the company, most of the ones we found were very positive, and aligned with the mission and values promised by Northwest.
Corpnet: The husband-and-wife duo of Philip and Nellie Akalp run Corpnet, a company they launched in 2005. The Akalps have been in the incorporation industry for longer than that though, as they started providing LLC and corporation formation service back in 1997, and they’ve formed over 100,000 businesses in that time. They have fabulous customer reviews, with hundreds available and nearly all of them with 4- or 5-star ratings.
Winner = Tie
This category is a toss-up in our opinion. Northwest handles more clients, but Corpnet has a much higher volume of positive customer feedback.
Customer Service Comparison
Northwest: Northwest offers phone and email support. We first tested their email support, and while it took nearly 24 hours to receive an email back, the response was detailed, and the rep went beyond simply answering our question and checking off an email response. We also called and received similarly impressive service. The representative who answered the phone took the time to ask for details so that he could give us the most accurate answer.
Northwest’s big claim to fame regarding customer service is their Corporate Guide system that connects each of their clients with one of their highly trained representatives. This means that whenever you have questions, you can direct them to the same person every time, rather than explaining your situation to a different rep each time you call or email.
Corpnet: Corpnet offers phone, email, and chat support. Unlike most competitors, they also offer bilingual support, which is a wonderful feature for Spanish-speaking customers. We submitted a question via email, and received a response by mid-morning the next day. Our question was answered and elaborated upon some to give us additional information.
We also called and received a similar response. The representative who answered the phone took the time to ask if we had any other questions, and seemed to genuinely care about our inquiry. Finally, their chat feature works quite well, and the representative we were connected with was courteous and professional.
Winner = Northwest
This category was a very close battle. While both companies offer excellent support, and we were really impressed with Corpnet’s bilingual customer service option, Northwest’s personalized Corporate Guide system gave them a slight edge.
Ease of Use
Northwest: The application process with Northwest is streamlined and easy to follow. You simply select your package, enter your personal info and business details, and pay for the order. It doesn’t get more straightforward than this.
Corpnet: As you select your package and add-ons, Corpnet displays your total price in real time, and it includes your state fee so that you know exactly how much your formation will cost before you even start entering your information. Once you fill in your business info and payment method, you’re done.
Winner = Tie
Both companies make it simple and convenient to form an LLC or corporation in any state, and neither of them overwhelm you with additional options or unwelcome upsells. We have no preference between them in this area.
Speed of Formation
Northwest: When you select your state from the dropdown menu of the application, an estimated turnaround time will display on the screen. Most states have expedited service available for an additional fee, so you’ll see two turnaround times on the order form. It’s worth noting that they only include their same-day processing feature in their most expensive package.
Corpnet: Corpnet conveniently lists turnaround times for both standard and expedited service on the package select screen. Their top two formation packages both include 24-hour document preparation.
Winner = Northwest
In most states, Northwest’s estimated turnaround times are faster than Corpnet’s. In fact, in some states, it’s not even close. For example, in Indiana, Northwest estimates a five-day turnaround even with their Basic package, but Corpnet advertises a standard turnaround time of 15-20 days.
There were some awfully close categories when it came to comparing Northwest and Corpnet, but in the end, Northwest is our winner. Their prices are lower while also including a full year of registered agent service, their customer support is more personalized, and they’re able to form your business faster in many states.
Depending on your preferences and the unique needs of your business, you may prefer Corpnet ― which is understandable, as they’re a great company in their own right. Still, for most of our readers, Northwest will be the preferred option.