Are you looking for the best online incorporation service, but you’re not sure which one is the right choice for you?
In this comparison, we’ll walk through the five main factors you need to consider when choosing between these services. Which one is the better overall option?
Comparison of Key Points
When we reviewed each of these online incorporation services, we performed a stress test, which was based on the following 5 crucial factors:
- Compared pricing and features to determine overall value.
- Researched their track record.
- Assessed the quality of customer service.
- Tested their ordering process and service’s ease of use.
- Reviewed the turnaround times for incorporating online.
As you’ll see in this comparison, both Incfile and Swyft Filings are great and affordable incorporation services.
However, Incfile wins our vote as the better option due to their inclusion of a full year registered agent service and solid customer service.
Overall Pricing and Value
Incfile: For only $0, the lowest price we’ve seen for this combination of features with any LLC or Incorporation service, Incfile will help you form your business, while also providing a full year of registered agent service. Once the first year is over, the registered agent service will renew for $119 per year, which is a strong price point. In addition, their $149 Gold package and $299 Platinum package are both packed with valuable features that make them strong options as well, even at their higher price points.
Swyft Filings: Their Basic package only costs $49, which is a highly competitive price point on the surface, but doesn’t include any extras outside of helping you to establish your business. Their $149 Standard package is still pretty reasonable for the value, but their $299 Deluxe package is significantly more expensive. In addition, their registered agent service costs $149 extra for the year. If this service was included as a feature on their packages, it would provide much-needed value.
Winner = Incfile
These companies both have similar incorporation packages, but Incfile includes a full year of registered agent, along with some other valuable features. Not to mention they will incorporate online for free. Incfile wins this category rather easily.
Company Track Record & Experience
Incfile: Incfile was founded in 2004, and they’ve formed over 250,000 businesses since then. Customer reviews are a major strength for them, as they have thousands of positive reviews across the web, and just a small handful of negative feedback.
Swyft Filings: Founded by an attorney in 2012, Swyft Filings entered the online incorporation business fairly recently. When it comes to customer reviews, Swyft Filings has a strong reputation. In fact, we would say that client feedback is one of their major strengths, because they have well over 20,000 reviews available online, and more than 90% of them are either 4- or 5-star ratings.
Winner = Incfile
Both of these companies have excellent reputations when it comes to customer feedback, with overwhelmingly positive reviews available online.
However, Incfile has a clear experience advantage, making them the winner of this close category.
Incfile: Incfile offers phone and email support, which we tested. When we used their phone support, our call was answered quickly and our question was answered, but not elaborated upon. We also emailed them with the same question after-hours and our email was answered by 10 a.m. the next day, with more details than we received over the phone.
Swyft Filings: Swyft Filings provides customer support via phone, email, and chat. We tested all three options, and found that no matter which one we chose, their response times are very fast (one of many areas where they truly live up to their name). However, they didn’t elaborate much on their answers, as we received quick, to-the-point responses.
Winner = Incfile
This is another tightly contested category, but Incfile comes out ahead again, thanks to their support reps’ dedication to providing detailed responses to customer queries.
Ease of Use
Incfile: As you walk through the process of signing up for Incfile, your steps are personalized based on the state you live in and the type of business you wish to establish. There are even little question marks and hyperlinks throughout the application to learn more about a specific question or entry on the form. There are a few upsells and third-party offers to navigate through, but if you opt into any of them, your total price is immediately updated on the screen. There are never any surprises with Incfile.
Swyft Filings: Once you’ve selected a package and any add-ons you need for your business, the application process doesn’t take long ― maybe 10-15 minutes at the most, as long as you have all of the information you need. Swyft Filings has a few upsells along the way (and a handful of third-party partnerships as well) but they’re generally unobtrusive.
It’s a tie!
Both of these companies do a good job of simplifying and streamlining the business formation process, and we don’t really have a preference in this area.
They both make it easy to walk through the order form and get on with your day, although we do wish they would lay off the third-party offers a bit.
Speed of Formation
Incfile: Incfile guarantees that every LLC or corporation formation will be processed and forwarded to your state of formation within one business day. Many competitors make you pay an additional fee to get next-day processing. If you need your business formed in a hurry, Incfile offers the ability to order expedited state processing for an additional fee (determined by your state), or you can purchase their Platinum package which includes expedited service.
Swyft Filings: Swyft Filings promises same or next business day processing. Depending on your state’s expediting options, Swyft Filings will also provide rush service with your state government, for an additional fee of course. Whether you choose standard or expedited service, they will provide you with a time estimate for your specific state as you’re selecting a package.
Winner = Swyft Filings
We checked Swyft Filings’ turnaround times against Incfile’s in many states, and found that Swyft Filings is just a day or two quicker in many states.
Both of these companies are capable of forming your LLC or corporation quickly, but Swyft Filings has a slight advantage.
Swyft Filings is a strong company with many admirable qualities, but they’re no match for Incfile, one of the industry’s top services. Incfile offers more value per dollar, they have more experience, and they provide superior customer support.
With a few tweaks to their offerings, Swyft Filings could be right up there at the top of our list for best incorporation services. As is, they’re a quality service that ranks highly among the “also-rans,” but Incfile is clearly the better option for the majority of entrepreneurs.
What Is the Biggest Advantage of Each Service?
Incfile’s big advantage over Swyft Filings is that their business formation packages simply provide more value. Especially in regards to registered agent service, Incfile is a big winner in this area, especially considering that their price points are exactly the same.
Swyft Filings has an advantage of their own when it comes to turnaround times, as they can process formations a couple days quicker than Incfile in quite a few states.
Which Is the Best Package Available From These Services?
We always like to buy the most affordable package that includes registered agent, and Incfile might be the best in the business in this regard. Their $0 Silver plan includes the preparation and filing of your formation documents, as well as 12 months of registered agent.
This isn’t just our favorite option available from these two companies, but it’s on the short list for our favorite package in the industry. It really does have everything you need and nothing you don’t.
Which Company Offers More Help With Ongoing Compliance Requirements?
You can access plenty of assistance with ongoing compliance issues with either of these service providers, although their pricing does have some notable differences. As you know by now, Incfile includes a year of registered agent with all formation packages, and they charge $119 per year beyond that.
They also have annual report service available for the reasonable rate of $88. Swyft Filings has a $149 annual price point for registered agent, and they offer annual reports for $99.
Which Is the Better Option if I Need Publication Service?
In some states, you need to publish your company’s formation in a regional newspaper. For example, Arizona and Nebraska require publication for LLCs and corporations, New York requires it for LLCs only, and Pennsylvania and Georgia have this requirement for corporations only.
If you are forming a business in one of these five states, you might find that Swyft Filings is the better choice for you, because they offer publication service whereas Incfile does not.
Do Either of These Services Go Overboard With Upsells or Third-Party Partnerships?
These companies are quite similar in this area, in both good ways and bad. Both Incfile and Swyft Filings do a good job of avoiding annoying upsell attempts, but on the other hand, they both have some third-party partnership offers.
It’s important to understand that any feature provided through a third party and advertised as a “special offer” is actually just an attempt to get your permission for these companies to sell your personal data to other businesses.